Panchvati

Privacy Policy

Last updated: October 19, 2026

This policy explains what the Panchvati grocery delivery app collects and how it is used. Panchvati is operated from Ontario, Canada.

Information we collect

• Phone number, used to sign you in.
• Name and delivery address, including the map location of that address, so an order can be delivered.
• Orders, cart items, and payment status.
• A notification token, so the app can tell you when an order status changes.
• The approximate location of your phone, only while you are choosing a delivery address. The app does not track you in the background.

The app does not ask for your contacts, photos, or camera.

How we use it

We use this information to create your account, show nearby grocery items, take your order, send it to the store, and update you when the order is packed, out for delivery, or delivered. We do not sell your information.

Who else sees it

The store that fills your order sees the items and the delivery address. The driver assigned to that order sees the address and what is needed to deliver it. Our payment provider processes the card payment. Our host stores the account and order records. These parties use the information only to provide the order.

How long we keep it

We keep your account and order history while your account is open, so you can look up past orders. If you ask us to delete the account, we delete the profile and sign-in details. We may keep an order record where we need it for a payment, a refund, or a tax record.

Your choices

You can update your name and address in the app. You can turn off notifications in your phone settings. You can refuse location access and type the delivery address instead. To delete your account, email nikcaninc@gmail.com from the phone number on the account, and put “Delete my Panchvati account” in the subject.

Children

Panchvati is not for anyone under 18. We do not knowingly collect information from children.

Changes

If this policy changes, the new date will show at the top of this page. Continued use of the app after that date means you accept the update.

Contact

Questions about this policy: nikcaninc@gmail.com