Panchvati

Support


This is the support page for the Panchvati grocery app on iPhone and Android. Use the contact below that matches your problem.

App issue

Email nikcaninc@gmail.com

Write to this address if the problem is with the app itself. That includes sign-in, a screen that will not open, search, the cart, checkout, notifications, or your account.

In the email, include:

  1. The phone number you use to sign in.
  2. Your phone model and the iOS or Android version.
  3. What you tapped, and what the app did.
  4. The order number, if you have one.
  5. A screenshot, if you can take one.

Store issue

If the problem is with the store or the groceries, contact that store. Do not send a missing item, a wrong item, or a product-quality question to the app email. The store that packed the order is the one that can fix it.

Find the store name in the app:

  1. Open Panchvati and sign in.
  2. Open Orders.
  3. Open the order.
  4. Read the store name shown on that order.
  5. Contact that store and give them the store name and your order number.

Use the store name exactly as it appears on the order, so the store can find the right delivery.